FAQ - Return Exchange Refund
Frequently Asked Questions
Question: How do I request a return, exchange, or refund?
Answer: Happy Tees® offers a 30-day 100% money-back guarantee.
If your product is damaged, defective, or has manufacturing errors, there is no need to return anything. Our customer service team automatically sends an email after delivery to ask if there were any issues with your order. This makes it easy for you to initiate and process a free reprint or refund. In fact, we wrote a blog post called Behind the Scenes Look at Test Purchasing about what you can expect after paying for your order, where we took a screenshot of this exact email.
If your product does not have any defects, we have partnered with AfterShip, which provides a returns portal for you to use online for free return shipping and processing refunds. And instead of a refund, if you wanted an exchange, then after receiving your return and approving your exchange request, we will issue a special one-time code for you to use during checkout for placing a new order.
Look at the footer section near the bottom of our website for our Refund Policy to learn more. Just remember, there are different sets of instructions in our Refund Policy for: (1) damaged or defective products; and (2) non-defective product returns or exchanges.
Bonus #1: Now available on our YouTube channel is a playlist of YouTube shorts videos based on this FAQ. Click on the thumbnail below to view this question as a YouTube shorts video.
