FAQ

Frequently Asked Questions

SECTION 1 - Ordering and Shipping: For questions about tracking an order from Happy Tees® or how long delivery takes.

SECTION 2 - Data Security: For questions about keeping customer information private and secure.

SECTION 3 - Returns and Exchanges: To explain how the Happy Tees® return policy works and how to send something back.

SECTION 4 - Account Management: For help with passwords, logging in, and changing personal info.

SECTION 5 - Product Details and Sizing: To answer questions about what products are made of or how to find the right size.

 

SECTION 1 - Ordering and Shipping

➕ How much does shipping cost?

 

➕ I want it fast. How can I speed up shipping? Do you offer an overnight option?

 

➕ I see the company address on this website. Can I come pick up my order in person?

 

➕ How will the charges from Happy Tees® appear on my bank or credit card statement?

 

➕ How can I designate my order as a gift to someone else?

 

➕ Are gift cards available for purchase online?

 

➕ I was thinking about buying more than 1 or 2 products as a single order. Do you offer product bundles?

 

➕ I do not live in the United States. What locations are available for my order to be shipped?

 

➕ Can my order be shipped to a U.S. military address?

 

➕ During checkout I see a section for tips. Is tipping optional?

 

➕ During checkout I see a button to add protection for shipping my order. Is this extra cost optional?

 

➕ Can I place a bulk order?

 

➕ Do you have an affiliate program?

 

➕ Are there any accessibility options to help me use your website if I have a handicap or disability?

 

SECTION 2 - Data Security

➕ How do I know if my connection to your online store is secure and encrypted, and any data I enter is private?

 

➕ What can I do as a customer if I am concerned about data privacy?

 

SECTION 3 - Returns and Exchanges

➕ How do I request a return, exchange, or refund?

 

➕ Why would my non-defective product return or exchange be rejected?

 

SECTION 4 - Account Management

➕ Where do I actually login for my Happy Tees® account?

 

➕ Can you tell me the password for my Happy Tees® account?

 

SECTION 5 - Product Details and Sizing

➕ Why do I see the t-shirt size table in the description for some but not all products?

 

➕ Can I request a special t-shirt size?

 

➕ Why are some products listed with different colors (or sizes) in the example images, but I cannot select a particular color (or size) to place my order?

 

Bonus #1: Now available on our YouTube channel is a playlist of YouTube shorts videos based on this FAQ.